Privacy Policy

Last updated: October 6, 2026

Specialty Doors & Hardware (“Specialty Doors,” “we,” “us,” or “our”) operates Accordion-Doors.com. This Privacy Policy explains what information we may collect when you use this website, how we use that information, and the choices available to you.

By using Accordion-Doors.com, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you provide directly to us as well as information collected automatically when you use the website.

Information You Provide

Depending on how you use the site, you may provide information such as:

• Name
• Email address
• Telephone number
• Billing or shipping address
• Project details, opening dimensions, product requirements, or other information submitted through a contact or quote form
• Account information if you create or use a customer account
• Information associated with an order, quote request, or customer-service inquiry

Information Collected Automatically

When you visit Accordion-Doors.com, the website and its service providers may automatically collect certain technical and usage information, including:

• IP address
• Browser and device type
• Operating system
• Pages viewed and links selected
• Date, time, and duration of visits
• Referring websites or search engines
• General geographic information derived from an IP address
• Cookie and similar technology identifiers

How We Use Information

We may use information collected through the website to:

• Respond to questions, quote requests, and customer-service inquiries
• Help customers select accordion doors, partitions, room dividers, and related products
• Prepare quotes and communicate about projects or orders
• Process and administer transactions where online purchasing is available
• Operate, maintain, troubleshoot, and secure the website
• Understand how visitors use the website and improve its content and functionality
• Measure website and marketing performance
• Send service-related communications
• Send marketing communications when permitted by law and when you have provided the appropriate consent or otherwise requested them
• Prevent fraud, abuse, unauthorized access, or other security incidents
• Comply with applicable legal and regulatory obligations

Contact and Quote Forms

When you submit a contact form, quote request, or project inquiry, we may collect the information you provide so that we can respond to your request and assist with product selection, pricing, availability, lead times, or other project requirements.

Please do not submit confidential or sensitive personal information through general website forms unless specifically requested.

Cookies and Similar Technologies

Accordion-Doors.com may use cookies and similar technologies to operate the website, remember preferences, maintain sessions, provide security features, and understand website usage.

Cookies may include:

• Essential cookies used for basic website functionality, security, account access, or shopping features.
• Preference cookies used to remember settings or selections.
• Analytics cookies used to understand how visitors use the website.
• Marketing cookies that may be used when advertising or remarketing services are enabled.

You can usually control or delete cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.

Analytics

We may use third-party analytics services, including Google Analytics and Clicky Analytics, to better understand website traffic, visitor behavior, referral sources, and website performance.

These services may collect information such as your IP address, browser or device information, pages viewed, approximate location, referring source, and interactions with the website in accordance with their own privacy policies.

Email and Marketing Communications

If you request information, subscribe to marketing communications, or otherwise provide permission to receive communications from us, we may use your contact information to send relevant product information, company updates, or promotional communications.

Where email marketing services such as Mailchimp are used, information necessary to provide those communications may be processed by that service provider.

You may unsubscribe from marketing emails by using the unsubscribe instructions contained in the message or by contacting us directly.

Payments and Orders

Accordion-Doors.com may provide online shopping or payment functionality for certain products or services.

When payment processing is available, payment information is transmitted directly to the applicable payment processor. We do not intentionally store complete payment-card numbers on our website.

Authorize.Net may be used to process eligible transactions. Payment information processed by Authorize.Net is subject to Authorize.Net’s own privacy and security practices.

Service Providers

We may use third-party service providers to operate and support the website and our business. These providers may include companies providing:

• Website hosting and infrastructure
• Analytics and website-performance measurement
• Email delivery and marketing services
• Payment processing
• Security, spam prevention, and fraud protection
• Website backup and maintenance services

Service providers are permitted to access information only as necessary to provide their services and are subject to their own contractual and legal obligations.

How We Share Information

We do not sell personal information in the ordinary sense of exchanging personal information for money.

We may disclose information when reasonably necessary to:

• Provide services requested by you
• Work with service providers supporting our website or business operations
• Comply with applicable law, regulation, court order, subpoena, or other lawful request
• Protect the rights, property, security, or safety of Specialty Doors, our customers, or others
• Investigate fraud, misuse, security incidents, or other unlawful activity
• Complete a merger, acquisition, financing, reorganization, or sale of business assets

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including customer service, project administration, business records, legal compliance, dispute resolution, security, and enforcement of agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, alteration, disclosure, or destruction.

No website, internet transmission, or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on where you live, applicable privacy laws may provide rights regarding your personal information. These may include the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain personal information
• Information about how personal information is collected, used, or disclosed
• Restriction of or objection to certain processing
• Withdrawal of consent where processing is based on consent
• A portable copy of certain information where applicable

Residents of California and other jurisdictions may have additional privacy rights under applicable state law.

To submit a privacy request, contact us using the information listed below. We may need to verify your identity before completing certain requests.

International Visitors

If you access Accordion-Doors.com from outside the United States, information you provide may be transferred to and processed in the United States or other locations where our service providers operate.

Where applicable, we process personal information in accordance with legal requirements governing those transfers and the rights available to individuals in their jurisdiction.

Children’s Privacy

Accordion-Doors.com is intended for customers seeking door, partition, and related products and services and is not directed to children.

We do not knowingly collect personal information from children under the age required by applicable law. If we learn that personal information from a child has been collected improperly, we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to manufacturers, service providers, social-media platforms, or other third-party websites. We are not responsible for the privacy practices or content of websites operated by third parties.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, service providers, or legal requirements.

The “Last updated” date at the top of this page identifies the most recent revision. Changes become effective when the revised policy is posted on this website.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

• Email: info@accordion-doors.com
• Website: https://www.accordion-doors.com/